Client case

Productivity and continuity of process plant operations

Our client was a global research and manufacturing company in the healthcare sector, offering products for the collection and processing of blood components and for the therapeutic treatment of patient blood by apheresis systems. It produced both blood treatment filters and conventional transfusionsystems. The research and development activities for the innovation of blood filtration devices were concentrated in this plant.

Projectinformation

UPS type: Rotary UPS system
Power module: 1000 kVA
No-break rating: 1000 kVA of net usable power
Phase 1 install: 1 module
Operating voltage: 400 V/50 Hz
Configuration: Single
Housing: Containerized installation

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Project Challenge

Micro interruptions (glitches) in the utility supply had been causing power disturbances at the facility, leading to loss of productivity and, consequently, loss of revenue. Hence, there was a strong need to mitigate these power quality issues. The supply interruptions, generally up to 2 seconds, were the most common cause of problems at the facility. The client desperately needed a solution and contacted several vendors, including HITEC Power Protection.

The other vendors were product oriented – simply offering their off-the-shelf products and leaving the rest to the client. However, the client wanted a solution-based approach. HITEC Power Protection and its local authorized partner ATME performed a thorough analysis of the problem. Based on this, HITEC and ATME were able to design and propose a complete and optimized solution, tailored to the needs of the client.

Project Solution

The analysis highlighted that power conditioning capability was more important than long-term power backup. Technically, it was established that the solution could be built around a HITEC PowerKEM ride through system, without the need for a diesel engine. In close cooperation with the client, a complete solution was designed that involved the installation of a new transformer, medium voltage switchgear, and the addition of new low voltage feeder switches.

Some of the existing panels had to be repositioned to prepare the site for the installation of the control panels for the PowerKEM ride through (1000 kVA). Because of space limitation and the audible noise from the PowerKEM unit, it was established that the PowerKEM would be best placed outside the existing building. For that purpose the PowerKEM was provided within its own sound-attenuating enclosure. All of this was provided as part of HITEC and ATME’s complete solution

When HITEC and ATME stepped in, the client found a partner it could work with to analyze the problem and design a complete solution. in addition, HITEC and ATME were also able to assume the responsibility for the turnkey delivery of the solution.

Customer Experience

The customer had identified the problem and tried to get a solution from different vendors. However, as those vendors were product oriented, little progress had been made. When HITEC and ATME stepped in, the client found a partner it could work with to analyze the problem and design a complete solution. In addition, HITEC and ATME were also able to assume the responsibility for the turnkey delivery of the solution.

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